Updated October 10, 2022

With over 50 years of experience, we at NTS keep the well-being of our guests, employees, and partners our highest priority. Our promise to you: we will not waiver from that commitment.

Our staff members and travel partners are trained to ensure that proper health measures are upheld. Together, we will work in accordance with the guidelines of local governments and health authorities. In turn, we trust that you, our guest, will review and agree to our health and hygiene guidelines.

We look forward to our journey together in this new normal and encourage you to remember what Paul wrote – don’t be anxious, but in every situation make your requests known through prayer and petition (Philippians 4:6-7). Thank you for choosing to travel with us - safely, happily, and healthily! 

Are COVID-19 vaccines required?

Israel, Jordan, and Egypt do not require a COVID-19 vaccination. However, the rules continue to evolve. Providing a copy of your vaccination card (if available) that shows all received shots to NTS could minimize paperwork, delays, and/or travel interruptions in some cases.

SUBMIT VACCINE CARD

Israel has no requirements for entry.

Egypt has no requirements for entry.

What to expect when visiting Jordan:

• Travelers must receive a QR code to cross the King Hussein border into Jordan

• Complete QR code at https://www.gateway2jordan.gov.jo/landplatform/

GET QR CODE

What to expect when traveling: 

• Expect to show documentation (green pass, vaccination card, trip protection proof of coverage, etc.) throughout your tour.

• Expect to comply with all airport and airline precautions/restrictions during travel. Currently, all airlines require masks to be worn while in flight.  

• Expect to comply with temperature checks that may or may not be taken at various locations and times. 

• Expect to wear a mask in any locations that require them. 

• Expect to comply with social-distancing requirements at hotels, restaurants, shops, and touring sites.  

• Expect to be a team player and be regarded as one particular part of a whole group of hopeful travelers. The better each person prepares, the more smoothly everyone’s journey will go.  

• Expect us and our overseas partners to help you and serve you along the way.

What should I expect from my guide?

• Your guide will comply with local governmental regulations.

• Your guide will ensure all guests and bus drivers will comply with mask requirements.

• Audio units will be cleaned by the company between groups when used.

• You can clean your headset daily with provided wipes.

What should I expect while on the bus and from my bus driver? 

• Bus capacity will follow Ministry of Tourism & Ministry of Health guidelines.

• New air filtration systems have been installed by our coach suppliers on all buses contracted by NTS.

  • Filters are cleaned weekly.

  • New filters are inserted monthly

• Anyone who rides on the bus may be required to wear a mask.

• Hand sanitizer will be provided on the bus.

• Extra masks will be available on the bus if yours becomes unusable or lost.

• Wipes will be provided on the bus.

• Buses will be cleaned daily by our suppliers.

What should I expect during meals? 

• During breakfast and dinner:

  • Breakfast and dinner will be provided by the hotel.

  • Each hotel will comply with social distancing recommendations for seating.

  • Dining will be organized as a group.

• During lunch:

  • Each group is required to eat lunch together at one restaurant since reservations, arranged by NTS, are required to regulate the number of diners.

  • Restaurants will follow social distancing guidelines.

  • Restaurants may utilize outside dining when available.

• Lunch sites will be approved based upon the following criteria:

• Cleanliness

  • Ability to ensure social distancing

  • Box lunches could be provided on some days to ensure the well-being of every guest.

What should I expect at the hotels? 

• Hotels will clean public and private spaces at least twice daily.

• Public spaces will be arranged to allow for social distancing.

• Hotels may require masks for all guests and staff while in public spaces.

• If a COVID-19 case is confirmed at the hotel, strict health rules and procedures will be followed according to the Ministry of Tourism and Ministry of Health.

What should I expect when touring a site? 

• Staff and guests will wear masks according to local requirements. This currently applies to both indoor and outdoor sites.

• Site management will limit the number of people at each site.

What should I expect while shopping? 

• Shop management will limit the number of people in the shop according to local guidelines.

• Each bus will be scheduled at a shop for a limited amount of time.

• Approved shops will adhere to social distancing guidelines.

• Shop management will ensure a clean shopping environment by

• Cleaning all counter surfaces between groups.

• Cleaning the entire shop daily.

• Providing hand sanitizer in the shop.

What about travel protection plans? 

• TripMate Travel Protection is offered for purchase by NTS and is available to all guests who actively reside in the USA or Canada.

• The TripMate policy document can be accessed via the NTS website.

What should I do if I have a concern while traveling? 

• Depending on when your concern arises, you should inform airline staff, your tour guide, hotel staff, or an NTS Hospitality Staff Member.